Posts Tagged ‘infusion pump’

John’s Troubleshooting Tip of the Month: Food Pump Series- Part 2 Replacing the door

Monday, November 7th, 2011

PHS understands how stressful it can be when a piece of equipment isn’t working properly, and we want to help resolve any issues as soon as possible for you. So, once a month, PHS Respiratory Therapist, John Sheahan will post a tip on how to troubleshoot a common error with a piece of equipment.

Today’s post is the second in a series that focuses on food pumps. We frequently receive calls from families for troubleshooting the food pump. In this second segment we will focus on what to do if the Infinity food pump door breaks.

There are two types of Infinity food pumps, the Infinity Teal and the Infinity Orange, and both have the potential of the door latch that connects to the pumps inside holder breaking. To prevent this from happening always press the latch in with your thumb before opening and closing the food pump door. If the door latch does break however follow these steps:

  • Close the Infinity food pump door and secure it tightly with either a hair band or a rubber band.
  • The food pump will run as long as the food pump door is closed tightly.
  • Call PHS at 651-642-1825 and report the problem. We will send you a replacement door.
  • When you receive the new door:
    • Open the broken food pump door away from the food pumps main body.
    • Firmly hold pump and door in BOTH hands.
    • Quickly snap the door away from pump.
    • Replace with new door by inserting the replacement food pump door latch into the inside holder.
    • Gently snap door into place.
    • Do NOT force the door closed.

See the graphic below for a visual on how to remove and attach a door. For even more help with your EntraLite® Infinity food pump watch this video from PHS IV nurse Gail as she walks you through common errors with the pump and how to solve them.

entralite, inifinty, phs, pediatric home service, food pump, door change, broken door,

John Sheahan, RRT-NPS, LRTJohn Sheahan, RRT-NPS, LRT is a Licensed Respiratory Therapist at PHS and would love to hear from you if you have a tip that you’ve found helps when working with your equipment, or have an idea for a Troubleshooting Tip post. Share your tip or idea through a comment here or an email to John at

Infinity Food Pump Lithium-Ion Battery Life and Maintenance

Thursday, September 1st, 2011

We received a question from Jack on our PHS Facebook page requesting information on the battery life of the Infinity Food/infusion Pump. Well, Jack there are a few different answers to that question, and we think we have them all covered here.

Life of a fully-charged battery:

  • PHS Dietitian, Teresa,  RD, LD, CNSC says the battery life is 24 hours when run at 125 mL per hour; this means it may last longer if run at a slower rate or not as long if at a faster rate. The charging time is 6 hours if fully discharged. We usually recommend that the families charge their pump overnight, or if/when they are off the pump.

Overall Lifetime of the battery:

Now you might be asking yourself, “what exactly does good care mean?” We’ve outlined a few tips below to help promote Lithium-Ion battery life for your child’s Infinity Food/Infusion pump.

Battery Freedom and Reliability Requires Good Maintenance

  • When you first receive your pump, check the run time for your child’s infusion or feeding. Just like people, the battery will slow down as it ages. You can use this first run time as a comparison for when the battery begins to slow down with age. (Do this at a time when you won’t need the pump before you have time to fully recharge. For example, don’t drain the battery to get a run time if your child will need the pump at school the next day or if a storm may knock out power.)
  • Regularly check your child’s pump battery and charge status.
  • Avoid storing your pump and battery in excessive heat.
  • Recharge the battery as soon as possible after it’s been completely drained. It’s not necessary to completely drain the lithium-ion battery before recharging in normal daily use.
  • Keep a close eye on batteries as they reach the end of their life (around 2 years) to ensure your child’s feedings and infusions are always successfully completed.
  • Keep in mind that if the battery sits unused for an extended period of time, you will need to check the charge before you use it again and be sure to fully charge the battery for a successful feeding/infusion for your child.
You may want to contact PHS and discuss replacing your battery if:
  • Your pump run time drops below 80% of the first time you ran the pump at the same mL/Hr.
  • The time it takes to charge your pump battery increases drastically.

If you have any questions at all please don’t hesitate to call PHS at 651-642-1825 with questions about your pump and battery.

For more information on the Infinity Orange and Teal Pumps take a look at the videos on the PHS YouTube Channel, where our IV Nurse Gail covers common alarms, cleaning the pump, changing the door as well as setting the volume on the pump. Follow the link here to view.
*Note: All tips above refer only to a Lithium-ion battery.