Customer Service
The first step to making the right choice is
finding answers.
We understand seeking care for a medically-complex child is probably something you've never faced before. It can be a confusing and daunting experience. Take comfort in the fact that pediatric homecare is our sole expertise. It's what we do 24/7. We're here for you with knowledge, training, technology, compassion and, most importantly, answers. Talk to us. And let us help your child and your family thrive.
Here's how to start:
Tell your doctor you want to work with PHS.
Your doctor will make a referral, and we'll give you and your hospital's Care Manager a call. If you're already working with a homecare company, we'll handle the transition. After that, we'll take care of everything from helping you with high-tech equipment, to assisting you with obtaining reimbursement for medically necessary supplies and services, to answering the simplest of questions.Check your coverage.
We accept most insurance plans, but it's always a good idea to know exactly what your coverage limits are. Contact our Customer Service specialists at 800-225-7477 and they'll be happy to help.Health Care Professionalsthree ways to refer a patient:
Phone:
651-642-1825
800-255-7477
651-642-1825
800-255-7477
Download formfax to: 651-638-0680
