About Us
Customer Satisfaction
Key Takeaway
An average of 97.7 percent of PHS families indicated they were satisfied or very satisfied with the overall quality of care and services in survey responses during the 2012 calendar year.
PHS conducts monthly surveys and tracks results to ensure continuous improvement and consistently high quality service for our PHS patients, families and providers. Every survey returned to PHS is reviewed by the entire management staff and necessary action is taken for improved customer service as part of the PHS Process Improvement Plan.
In surveys distributed throughout 2012, an average of 97.7 percent of PHS families indicated they were “satisfied or very satisfied with the overall quality of care and services."
Questions?
Contact Josh Larson (jrlarson@pediatrichomeservice.com) for more information on PHS customer satisfaction.
