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Customer Satisfaction

PHS distributes ongoing surveys and tracks results to ensure continuous improvement and consistently high-quality service for our patients, their families, and providers. We are proud to maintain a 4.7/5 star rating between Google and Facebook. Feedback from families is reviewed by management and necessary action is taken for improved customer service as part of the PHS Process Improvement Plan.

See below for some of the great feedback in the last quarter.

google and facebook scores



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Clinical Outcomes

Education (STAR Kit)

The PHS STAR Kit allows caregivers to continually improve their knowledge of equipment use and be prepared to handle emergencies at home.

Customer Service Outcomes