Patient acuity levels

The Council for Pediatric Home Care, of which PHS is a founding member, developed and utilizes a standardized tool to assess patient acuity levels. Patients are assigned points in six categories (Medical Risk, Complexity, Predictability, Stability, Environmental Risk, Level of Hospital Care) and then given an acuity score of low (6-10 points), medium (11-15 points), or high (16-21 points).

The Acuity Scale is used to determine level of skill and experience for staffing, anticipated outcomes, the predictability of hospital readmissions/ER visits, and reimbursement rate.

Summary

Most PHS patients are designated as high acuity, according to standards set by the Council for Pediatric Home Care and require a high level of care that demands advanced skills and experience. PHS has been specializing in home health care for children with medical complexities since opening its doors in 1990.

 

Questions?

Contact Karletta Crawford (kcrawford@pediatrichomeservice.com) for more information on patient acuity levels or PHS home care nursing.

Clinical Outcomes

Education (STAR Kit)

The PHS STAR Kit allows caregivers to continually improve their knowledge of equipment use and be prepared to handle emergencies at home.

Emily R.R.'s Challenge

Patient acuity levels

The Council for Pediatric Home Care, of which PHS is a founding member, developed and utilizes a standardized tool to assess patient acuity levels.

Customer Service Outcomes

Customer satisfaction

In surveys distributed throughout the last calendar year, 100 percent of PHS families indicated that they would recommend PHS to a family or friend.

After-hours call responses

Between two and three minutes – that’s the average length of time it takes for a PHS on-call clinician to receive an after-hours message.