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Thrive Live for
Your Routine
Equipment Checks

Routine visits that can happen from your device

With Thrive Live, the video conferencing option offered by PHS, clinicians can complete routine equipment checks by connecting with you through a laptop, tablet, or mobile device that has video capabilities. Making it even easier to ensure your child’s equipment is functioning properly in a secure patient environment so life can continue without interruption.


  • Conferencing to meet your needs, clinicians can schedule virtual appointments in advance or see the equipment on short notice
  • Earlier and later appointment times to meet your scheduling needs
  • Reduce the risk of infection by eliminating the need for another person to enter the home
  • Increased privacy, as only necessary locations are viewed during the visit


Your PHS clinician will set up a scheduled meeting or initiate a video conference by sending you an email or text message with a link. Once you receive this, you will be connected to Thrive Live with a few steps.

If you’re using a mobile phone

mobile phone graphic
  • Download and install app
  • Open text or email invitation and click link (iPhone users must have iOS 7.0 or later, Android 4.0X or later. Don’t see the email? Check your SPAM folder)
  • Enter your name
  • Give permission for video/audio access

If you’re using a laptop or tablet (may be easier to see troubleshooting)

computer graphic
  • Open email invitation and click link
  • Click the download link at the bottom of the screen
  • Click ‘Open Zoom meetings’
  • Click ‘Join Audio Conference by Computer’

If you’re interested in Thrive Live for your equipment checks, simply download the app ahead of time so you’re ready to go when the need arises.