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Parents of medically complex children have a lot to manage, and no family should have to do it alone. Our team provides a dedicated Care Manager who becomes a trusted partner in your child’s care.
Your Care Manager works closely with your family and alongside your broader PHS care team to ensure every part of your child’s care plan is aligned. They help navigate the healthcare system, connect you to essential resources, simplify communication, and take some of the administrative burden off your plate.
Medical: We help manage paperwork, coordinate with your child’s doctors and home or community providers, and follow up on appointments or orders so nothing falls through the cracks.
Educational: We support your family in the school setting and help coordinate caregiver education to ensure everyone feels informed and prepared.
Financial: We assist with forms and applications, help navigate insurance denials or claim issues, and guide families through available waivers and financial resources.


Working with PHS means having a trusted partner who helps simplify care and supports your family every step of the way.
One main contact who helps manage and coordinate care
Better communication so you know what’s happening and what to expect
Support designed to improve your experience and your child’s care
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