Proof our kids get more than a fighting chance

Tyler

We’ve been measuring outcomes for a long time.

Tracking data helps us:

  • Identify areas for improvement.
  • Provide patients and other patient caregivers a method to evaluate the quality of PHS’s in-home health care.
  • Document interventions and treatments that are most effective.
  • Evaluate effectiveness of education and training tools.
  • Determine if PHS as well as non-PHS caregivers are providing appropriate care.

Clinical Outcomes

Education (STAR Kit)

The PHS STAR Kit allows caregivers to continually improve their knowledge of equipment use and be prepared to handle emergencies at home.

Customer Service Outcomes

Customer satisfaction

In surveys distributed throughout the last calendar year, 98 percent of PHS families indicated that they would recommend PHS to a family or friend.