Courses FAQs

Click here for instructions on purchasing and registering for a course if you are an individual.

Click here for instructions on creating an account, and registering nurses for an account as an agency representative.

Click here for instructions on how to access and complete courses you are registered for.

You can use any of the following supported browsers to register for a class. If you have any questions about registration, feel free to contact VGM for assistance.

  • Apple Safari (14.0.x or later)
  • Google Chrome (latest available version)
  • Microsoft Edge
  • Mozilla Firefox (latest available version)

Our courses are mobile-friendly and can be accessed on any device, including desktop and laptop computers, tablets, and smartphones.

Please email:  vgmeducation@vgm.com or call 866-227-8171. VGM will respond to emails within 24 hours, excluding weekends and holidays. Customer Service hours are Monday through Friday, 8 a.m. to 5 p.m. Central Time.

Not at this time. We are working to add new courses and will make them available as soon as they are complete. Please email phsuniversity@www.pediatrichomeservice.com with suggestions for online courses you are seeking.

You can register for multiple courses at once. Click Update Shopping List to search for and add additional courses. When you’re done selecting courses, click Proceed to Checkout to complete your purchase.

If you would like a course that is not currently scheduled please email: phsuniversity@www.pediatrichomeservice.com or call PHS at 651-642-1825.

Please contact your employer for their specific process.

Online courses can be completed anywhere you have an internet connection. On-site classes are held at our office. Please note which office location when you enroll. We have offices at:

You can pay for your course using Visa, MasterCard, Discover, or American Express. If your employer is paying for your course please contact them for further direction.

If you missed your scheduled course, please contact VGM Customer Service to discuss your options for a refund or rescheduling.

You can select an alternate course date or drop a course through your VGM Education account. If you need to drop a course and would like to discuss refund options, please contact VGM Customer Service.

If a scheduled in-person course is canceled by PHS you will be notified within 24 hours of the course to reschedule or receive a full refund.

Click here for instructions on printing your certificate.

You can update your account information by clicking on your profile icon in the upper right corner after logging into your VGM Education account.

I agree that it is my responsibility to ensure that Continuing Education (CE) credits are accepted by my professional governing board or organization. Pediatric Home Service (PHS) does not claim that the content of this course is approved for CE credits by the participant’s professional governing board or organization. PHS is not an accredited academic institution and this course is not provided for academic class credit.

I agree to hold harmless Pediatric Home Service and its officers, directors, employees, and agents from any and all claims, losses, actions, demands, liabilities, damages, judgments, costs and expenses (including reasonable attorneys’ fees and expenses) arising out of my participation in PHSUniversity or in-person courses offered at Pediatric Home Service.

I agree that the laws of the State of Minnesota will govern any contractual dispute.

PHS does not certify or claim that a participant in this course is able to independently perform the task(s) taught in this educational course.

All content and materials available on this website, including but not limited to code, images, text, layouts, arrangements, displays, illustrations, audio and video clips, HTML files, and other content, are the property of PHS and/or VGM. These materials may not be used, reproduced, or distributed in any manner without the express written consent of both PHS and VGM.

VGM Education Online Learning offers the following Refund Policy:
The refund policy is designed to coincide with the online learning industry. Due to the complexity of the Internet and the diversity of its users, we realize that unforeseen circumstances can arise that might require you to cancel your studies on any given program.

All credit card purchases from this site and/or any sub-sites are subject to the following refund criteria:

  • You must contact VGM Customer Service within 10 days of your purchase (contact info below).
  • The student has not been active in the course.
  • Refunds are made only to the credit card used for the purchase.

Phone: 866-227-8171

Email: vgmeducation@vgm.com

VGM will respond to emails within 24 hours, excluding weekends and holidays. Customer Service hours are Monday through Friday, 8 a.m. to 5 p.m. Central Time.