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Interaction restrictions

Supply pick-up at the office

Starting October 1, 2021, PHS is requiring all visitors to the office to show proof of vaccination or proof of negative COVID-19 test in the last 72 hours. Customers are still welcome to use our curbside option for any patient supplies picked up at our office. When you arrive at the office, simply call the office number (listed below based on your location) and let the representative know the name of the patient you’re picking up supplies for. You can stay in your car and an employee will load the supplies in for you.

Office numbers:

Roseville – 651-642-1825
Milwaukee – 414-323-8747
Texas Houston/Dallas – 713-383-2100
Texas San Antonio – 210-737-2444
Kentucky – 859-727-7600
Dayton/Columbus – 614-790-0200
Celeveland – 216-930-5530

If you do not have a phone, you can ring the doorbell or knock on the door (depending on location) to be assisted.

Supply delivery to the home

Our service specialists will now be delivering supplies or equipment to you without entering your home.

If a delivery or set-up requires a service specialist or clinician to enter the home, staff will do their best to maintain 6-foot space from others and clarify any travel or symptoms that could increase the possibility of coronavirus.

Self-reporting symptoms

When arranging visits, clinicians will ask if anyone in your household a variety of screening questions to determine risk for our staff and others in the home. It is crucial that person-to-person contact is avoided if there is a possibility of coronavirus, and we are relying on patients, family members, and staff to be advocates and stewards of their own health and the health of others.

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